Reesink East Anglia builds on two years of success

The reason for this is multifaceted, says Trevor: “We’ve noticed customers are holding on to their machinery for longer. The cost of living crisis does affect businesses and the post-COVID spend is long behind us, but this is where buying Toro in the first instance pays dividends. 

“Its longevity and reliability is such that with regular maintenance and servicing by our team of experienced and trained technicians they can easily get upwards of a decade of solid work performance in.”

In fact, such is the demand for Reesink’s servicing maintenance support that the Burwell branch now has three technicians full-time on the road and two at the branch, with recruitment currently active to further bolster the team.

The reason for this is that from a choice of three service plans for customers, Burwell branch customers favour Gold. “They want to know everything is covered, scheduled and every eventuality taken care of. That’s unlimited visits, breakdown and call out costs, and all manufacturer’s routine maintenance and scheduled servicing. With most customers choosing this plan, it’s easy to see why the team is expanding.

Trevor has noticed that most machinery enquiries focus on hybrid and electric options and he puts the branch’s point of difference down to that fact that they may act as an independent, but they have access to all the advantages being part of an international distributor brings.